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Car Workshop Scene

AUTOMOTIVE SERVICES CASE STUDY

AUTOMOTIVE SERVICES

Industry: Automotive Workshop

Use Case: Booking & Customer Follow-Up Automation

Challenge:

Bookings and customer updates were handled manually via WhatsApp, leading to delays and forgotten follow-ups.

Solution:

An automated booking and reminder system was implemented, including service history tracking and maintenance reminders.

Tools Used:

GoHighLevel, WhatsApp Business API, Make.com, Wix

Results:

  • Improved booking management

  • Better customer retention

  • Reduced manual messaging

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