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HEALTHCARE CASE STUDY
HEALTHCARE / CLINIC
Industry: Healthcare / Aesthetic Clinic
Use Case: Appointment & Patient Communication Automation
Challenge:
Manual appointment booking and WhatsApp follow-ups led to missed appointments and inconsistent patient communication.
Solution:
An automated appointment system was implemented, including WhatsApp reminders, intake forms, and CRM-based patient tracking.
Tools Used:
Zoho CRM, WhatsApp Business API, Make.com, Wix Studio
Results:
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Reduced no-show rates
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Improved patient experience
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Less manual administrative work
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