Businesses across Dubai and the wider UAE generate leads every day from websites, WhatsApp, portals, and referrals.
The problem is rarely lead volume.
It’s what happens after the enquiry comes in.
My Services
My services help UAE businesses improve lead handling through CRM structure, WhatsApp-based routing, and automated follow-up, with applied AI used selectively to support qualification and prioritisation.
Marketing Automation Services in Dubai & Across the UAE
My marketing automation services focus entirely on post-lead operations:
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CRM structure and hygiene
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WhatsApp automation and routing
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Lead qualification and prioritisation
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Follow-up and reactivation workflows
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Applied AI for operational efficiency
I do not manage ads, content, or social media.
My work starts after a lead is generated.
CRM & WhatsApp Automation for Lead Follow-Up
WhatsApp is the primary enquiry channel for many UAE businesses.
Without automation, this creates missed messages, slow responses, and inconsistent handovers.
I implement:
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Automated lead routing from WhatsApp to CRM
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Response-time controls and escalation rules
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Structured pipelines for sales teams
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Visibility into follow-up and outcomes
This reduces lead leakage and improves conversion consistency.
AI-Assisted Lead Qualification & Routing
I apply AI where it is useful and explainable, not experimental.
Typical use cases include:
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Classifying inbound leads by intent
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Tagging enquiries automatically
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Routing high-value leads to senior staff
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Flagging stalled conversations
All AI workflows are built to support existing teams, not replace them.
Common Automation Problems I See in UAE Businesses
Leads sitting unanswered in WhatsApp
CRM data that no one trusts
Sales teams working without visibility
Manual follow-ups dependent on individuals
My Retainer-Based Automation Model
01
Ongoing system monitoring.
02
Monthly optimisation cycles.
03
CRM and automation governance.
04
Reporting and insights.
Why Businesses Choose
Dukulab Digital
A
Systems-first, not campaign-first
I focus on the systems that handle enquiries after they arrive, not on running short-term campaigns.
B
Clear scope and accountability
Each engagement has defined scope and ownership, with clear responsibility for the systems we operate.
C
No outsourcing confusion
You work with a single accountable owner for system design and delivery.
D
No inflated AI claims
AI is used only where it adds practical, explainable value to real workflows.
E
Built for long-term reliability
Systems are designed to be stable, maintainable, and reliable over time.
If your business already receives enquiries but struggles with follow-up, qualification, or visibility, I can help.
Start with a system audit to identify where automation will have the most impact.
